It’s time Greyhound was held accountable, so I’m putting this action together to get everyone who has ever had trouble with Greyhound’s bus system to call and complain about their operating procedures, lack of customer service, amount of lost baggage, and anything else you can think of that you, or anyone you may know, want to address with Greyhound Lines, Inc.

Action Dates: June 23 through 27, 2008
Action Time: 8:00 am to 5:00 pm Central Standard Time (so adjust the times for your time zone.)

I believe if you can post this information in your Blog, on Message Boards, on Forums, or email it to your friends. If everyone then calls, sends letters, creates picket lines outside your local Greyhound station, faxes Greyhound and Laidlaw on June 23 through the 27th, perhaps they will understand just how unhappy everyone is with their bus service. Also, please consider finding and taking another bus service. If you know of a bus service, please list it so others can learn about them. I’ve listed one below, after all the other information.

Unpublished location of Greyhound’s Corporate Offices:
Greyhound Lines, Inc.
Criag Lentzsch, CEO
15110 Dallas Pkwy
Dallas, TX 75248-4635
U.S.A.

Do NOT call the listed phone numbers for Greyhound (214-849-8218 is given but only reaches a voice system and it’s almost impossible to reach a live person on the 800-231-2222 official Greyhound number.), instead reach a live person by calling any of these unpublished numbers:

Operator with Executive Office: 214-849-8219
Bryan: 214-849-8217
Ursala: 214-849-8215
Safety Dept: 214-849-8214
Claudette: 214-849-8213
Jennell: 214-849-8211

These are the numbers that I was able to reach people, however, you can try to reach other live people by dialing 214-849-82XX (put any number in for the XX)

The Parent Company (the company that owns Greyhound) for Greyhound is:
Laidlaw Inc.
55 Shulman Boulevard, Suite 400
Naperville, IL 60563
U.S.A.
Phone: 630-848-3000
Fax: 630-579-6438

Other Bus Services:
Trailways services some areas, so please see this website to see if they service the areas you are traveling: http://www.trailways.com/schedules.asp

Another great website to find bus services: http://www.apta.com/links/transit_by_mode/bus.cfm

Scary Guy wasn't that bad, all in all. He drank on the ride, but I could hardly blame him. For about a fifteen minute interval he discussed his life as a painter, but was otherwise completely silent.

The worst passenger was actually on the Omaha to Chicago leg [1], up north where overall quality is very high. The women clearly needed psychiatric medicine regularly, had apparently taken (or been given it) immediately prior to boarding, and was experiencing the effects of it wearing off. She went from being very friendly and concerened to shouting about the government and throwing pop bottles at other passengers.

[1] http://www.tdaxp.com/archive/2006/07/13/from-omaha-to-chicago.html

Because the bus in Nashville was tripled booked, and they had already forced all passengers off, I was forced to switch buses on the trip trip to Memphis. At Memphis we once again switched buses, manually moving our check-in luggage from one to another.

We get to Texarkana (I'm using plural because this happened to at least five of us), and the luggage isn't there. “It will be on the next bus” said the bitch attendant assuredly. The next bus from Mephis comes, and it's not there. The time for our next bus comes and goes, the KBR bus that should take us to Shreveport not arriving. Finally another Memphis bus comes, bringing our luggage.

(It had been handed roughly, and was buried under many other bags. Mad props to the extremely hard working greyhound attendant outside who helped us search, and a fellow passenger who helped me find.)

Eventually the bus to Shreveport comes — while tardy, KBR is much roomier and friendlier than Greyhound in the South, so it was a pleasant experience. We arrive in Nacogdoches a little less than an hour late.

“theoretical female” That's great. At least the one sitting next to me was young and kind of cute…she only needed to shed about 70-80 pounds.

You were forewarned. Travels in the South are usually fun…if you are driving yourself. I drive a big 4×4 pick-up truck so I usually fit in pretty good until I get out of the truck.

On my two trips (San Angelo, TX to Dallas back and forth) other than the other military dudes in the bus all I saw were “scary men”. I suspect there was at least one pedophile on each bus. I don't look like a teenager (even back then) so I was not a primary target of their sick lasciviousness.

Eddie,

Unless you absolutely have to, I would recommend that you do not travel via Greyhound again. If you do, you have to blog extensively about it. If you get molested or touched innapropriately by scary men don't say I did not warn you. I think that by law Greyhound has to have at least one pedophile or pervert on board each bus.