Received a letter in my mailbox to someone today. The return address was
Portfolio Recovery Associates LLC
PO Box 12914
Norfolk, VA 23541
The letter was clearly written to someone with a very similar name who also studies at the University of Nebraska. The address on the enelope was a combination of his address and mine (I’ve received junk mail for him before) and, being a good guy, I called up the kind people are PRA at 1-800-772-1413 at about 10:30 AM today (Portfolio Recovery Associates, so I am informed, is affiliated to Anchor Receivables Management by common ownership). I believe they were contracted by HSBC / Ameritech.
The first person I talked to, Curtis, was rude, hostile, and threatening. He asked me if it was a crime to receive someone else’s mail (?), and demanded to know my Social Security number. I asked to talk to his “supervisor,” who I assume is another worker on the floor. The second person was more straight forward. He asked to know the last four digits of my SSN, which I refused to give (?). He then read me the addressee’s last four digits, and asked if I that was my number (I responded “no”). I informed him of the error, and how Nebraska has sorted mail wrong in the past, and he thanked me for his time.