I have both renter’s insurance and auto insurance through Safeco. Recently my credit card number change, and Safeco correctly updated by car insurance but not my renter’s insurance. It is mind-blowingly difficult to get through to anone intelligent to bill correctly. I’ve talked to two very nice people (in the evening shift0 who were unable to do anything, and two very rude individuals (in the morning shift) who simply hung up.
I miss South Dakota!